IAR Recyclers News Press July/ August 2013 - page 10

Page 10
Recyclers News Press
General Business Standard 1
Provide adequate, well-graded or paved, well-
drained customer parking facility separate from
the salvage vehicle area.
The customer parking area should allow safe and
easy access for customers, and provide a profes-
sional outside appearance.
1. Provide sufficient number of well-maintained
parking spaces for customers during business
hours.
2. Do not allow customers to [park in holding area
for incoming vehicles.
General Business Standard 2
Maintain a clean and organized retail sales
counter and reception area.
The retail sales counter and reception area is a re-
flection of the professionalism of the business and
the concern for the customer.
1. Provide a clean, uncluttered, safe and profes-
sional atmosphere for customers.
2. Ensure the safety of customers by keeping parts,
chemicals and slippery material away from cus-
tomer reception area.
General Business Standard 3
Display signs in good taste and of positive tone
at the facility.
Good and proper signage can establish the creden-
tials of the business; explain warranties, policies, and
sales conditions; instruct employees (such as how to
clean up a spill); provide advertising; identify asso-
ciation memberships (such as ARA or CAR); and
create an interesting and pleasant environment for
both employees and customers.
1. Post signage to establish credentials of the busi-
ness such as sales tax permit and business li-
censes. Display association membership signs.
2. Provide required informational sign for employ-
ees as required by state and federal law.
3. Post only signs in good repair of good taste and
not offensive.
Iowa Workforce Development Releases Free Labor/
Employment Law Poster—The “10-in-1” poster,
which includes all state and federal required labor
and employment law notices, is available at no cost
to Iowa employers. Copies of the poster can be ob-
tained from
across the state or by contacting Sue at the Iowa
Auto Recyclers’ office 319-290-7843 or
.
Business Standards
Iowa—Certified Auto Recyclers Environmental Program
I-CARE
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